A V I A T I O N

Customer Support - FAQs

My orders
When will my order be despatched?
How long will it take for my order to arrive?
What are the shipping charges?

Managing my order
Where is my order?
How can I cancel my order?
How do I return a product?
What happens if my order fails to arrive?
What happens if my order is damaged in some way? 

Paying for my order
How do I pay for my order?
Which credit cards do you accept?
When will my card be debited?
Do you charge sales tax?
What is your pricing policy?

Managing my account
How do I change my personal details?
I have lost my password.
I need to change my email address.

Security and data protection
How do I know my details are secure?
What do you do with my data?
Gift Card Terms and Conditions
Gift Voucher Terms and Conditions

Customer Services
How do I speak to a sales representative?
When is your customer service team available?
What is your complaints procedure?

The Management Team

Marques Aviation Ltd

Marques Aviation Ltd is Registered in England & Wales with No. 7267455
Registered office: 5 Grosvenor Road, Birkdale, Southport, PR8 2HT, United Kingdom. VAT No: GB 993 4965 54